It is important to send reminders to customers who do not pay, while not irritate customers unnecessary.
Hokas comes with ongoing suggestions about which invoices and debtors to continue in the recovery process, and you always have the option to select "Hold."
Do you want to give the customer extra service, Hokas recommends to send:
- Balance reports - overview of open notes
- interest and fees are not added
The customer will feel valued and at the same time get a sense of that as a creditor has a good control and best practices.